Privacy information
Your data and orders.
This policy explains how Hydro Dipas handles customer information for online orders, delivery, digital PDF access and customer support.
Information we collect
- Name, email address, phone number and delivery address entered during checkout.
- Order details, selected products, payment status and delivery information.
- Account information if a customer creates an account or uses the My account area.
- Messages sent through the contact form or direct email.
How we use it
- To process and deliver physical products.
- To provide access to digital PDF instructions after payment.
- To send order confirmations, payment updates and customer support replies.
- To manage returns, refunds, delivery questions and account access.
Payments and delivery
- Payments are processed by the selected payment provider. Hydro Dipas does not store full card details on this website.
- Delivery details may be shared with shipping providers only when needed to complete an order.
- Digital product access is sent to the email address used during checkout.
Customer rights
- Customers can contact Hydro Dipas to ask about their order data.
- Customers can request correction of inaccurate account or delivery information.
- Customers can ask for deletion of personal data where legally possible.
- Some order data may need to be kept for accounting, tax or legal reasons.
Questions about privacy?
Contact Hydro Dipas if you have questions about order data, account information, delivery details or digital PDF access.
This privacy information is prepared for the Hydro Dipas online shop. The final store owner should review it and update it if legal, tax or payment-provider requirements change.